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christopher r martinMW

Terms and Conditions.

1. About these terms

These terms apply to every service bought from Christopher R Martin MW, a sole trader based in London, UK. By booking or paying for a service, you agree to them.

2. Booking and payment

All MW student services are booked through the contact form or by email, first come, first served. Once your place is confirmed, a payment link is sent to you. Pay in full within 48 hours of the link being sent, or the place is released. Places are personal and can't be transferred. If a payment link is used by anyone other than the person it was sent to, the booking is cancelled and refunded, and the place goes to the next person. Where a refund is given less transaction fees, the card payment fees charged on your payment are not refunded.

3. Exam Training

The four sessions must be used within 12 weeks of purchase. Unused sessions are lost after 12 weeks and are not refunded. The 12 weeks cannot be extended.

4. Method 101, Tasting Room, Essay Room and In-person Intensives

Places are limited to eight per Method 101 group, five per Tasting Room or Essay Room group and 12 per In-person Intensive. Method 101 groups and the Rooms need at least three students to run, and In-person Intensives need at least seven. Tasting Room students buy the wines on the list themselves. In-person Intensive wines are included. If a course or session is cancelled by Christopher R Martin MW, you receive either a full refund or a place on the next one, whichever you prefer.

5. Marking and Feedback

After you buy, you receive an email with instructions for sending your answers. Answers are sent by email as Word or PDF files. Reports are returned within ten working days of receipt. Book your one-to-one session within ten days of receiving your report. If you need a later date, ask by email. If the session hasn't taken place within 30 days of your report, it is lost, and you can rebook it for £50. If a report or session date has to be moved, you are told and offered a new one. Marking packages must be used within three months of purchase. You can extend this to five months from purchase for 30% of the price paid. After five months, the package must be bought again. Any package not used by the Stage 1 and Stage 2 exams is cancelled after the exams. These rules also apply to the one-to-one session in the Room add-on.

6. Cancelling a course, Room, In-person Intensive or bundle

You can cancel for a full refund within 24 hours of booking. After that:

  • more than one month before the start date: a full refund, less transaction fees
  • between one month and one week before: 50% refund
  • less than one week before, or on the day: no refund

You can move to a later group instead, if a place is available. If you cancel a bundle, the whole bundle is cancelled. You can't cancel one part and keep the other.

7. Cancelling a one-to-one service

You can cancel Marking and Feedback, 60-Minute Coaching or Exam Training for a full refund within 24 hours of buying.

8. Moving a one-to-one session

You can move a one-to-one session free of charge with at least 24 hours' notice. Sessions missed or moved with less notice are charged in full. If a session is moved more than twice, it is lost.

9. Recordings

Group sessions are recorded and available to you for six months. One-to-one sessions are not recorded.

10. Wine Services quotes and booking

Wine Services are quoted individually. Quotes are valid for 30 days. Once you accept a quote, you are sent a contract. Your date is secured when the contract is signed and a deposit of 30% of the fee is paid. The balance is due 14 days before the event.

11. Cancelling Wine Services

You can cancel for a full refund within 24 hours of signing the contract. After that, the 30% deposit is not refundable, and the share of the fee you pay depends on how much notice you give:

  • more than two months before the event: the deposit only
  • two months to 29 days before: 50% of the fee
  • 28 to 15 days before: 75% of the fee
  • 14 days or less before, or on the day: the full fee

12. Wine

Wine is included in the quote. If you cancel after the wine has been bought, its cost is taken off any refund.

13. Guest numbers

Your contract sets the maximum number of guests, and the wine is bought for that number. Confirm final numbers 14 days before the event. If more guests attend than the contract allows, the wine is shared among more people, and you accept responsibility for that.

14. Moving your event

You can move your event once, free of charge, with more than 28 days' notice, to a new date within six months. With less notice, or for a second move, there is an admin fee of 10% of the fee or £120, whichever is lower. If money already paid to other suppliers, such as for glassware hire, can't be fully recovered, the shortfall is added to the admin fee. Every effort is made to recover these costs. The deposit moves with the booking. If you or a guest are ill, the cancellation terms in clause 11 apply, or you can move the date for the admin fee.

15. Wine Services travel and expenses

Travel costs are paid by the client on top of the quote. These include taxis, trains and, for events outside the UK, flights. Where an event needs an overnight stay, the client also pays for the hotel and a per diem of £120 for each day away.

16. If a Wine Services booking is cancelled by Christopher R Martin MW

You receive either a new date at no extra cost or a full refund of everything you have paid, including the deposit, whichever you prefer.

17. Your answers

Your answers stay yours. Ideas from them may be adapted to develop teaching materials, but your answers are never reproduced, and you are never named.

18. Course materials

All course materials, reports, recordings, wine lists and other materials provided to you are the copyright of Christopher R Martin MW. They are for your personal study only. They may not be copied, shared, sold, published or used to teach others, in whole or in part, without written permission from Christopher R Martin MW. The free guide, How I (think I) passed the Practical, may not be copied or forwarded, but you are welcome to share the link to the sign-up page at chrismartinmw.com.

19. Your personal data

Your name, contact details and any work you send are used only to provide the services you book. They are handled by the tools used to run those services (payments, booking, email and video calls) and are not sold or shared for any other purpose. Full details are in the Privacy Policy.

20. Results

Advice and feedback are given in good faith. Exam results depend on many factors, and no service guarantees a pass. Christopher R Martin MW is independent of the Institute of Masters of Wine. Marks are his own assessment, not official IMW marks.

21. Liability

Liability for any service is limited to the amount you paid for it.

22. Changes

These terms may be updated. The version in force when you book applies to that booking.

23. Contact

Questions about these terms go to chris@chrismartinmw.com.

Last updated: 4 November 2026